The Village Bank Preferred Banking Pledge

It is always about YOU, our Customer.

  • You will be treated as a preferred customer, regardless of the level of your business relationship with The Village Bank.
  • 
You will enjoy the service of a dedicated Village Preferred Banking team that handles every detail, no matter how small.
  • 
You will always have a person to address your questions – and provide an answer the same day.
  • 
You will never be left stranded.
  • You will never be sent off to another department, but will be personally introduced by a member of your Village Preferred Banking team.
  • You will receive the best possible value on all products and services provided.

Let's Get Started

For more information or answers to any questions, please visit our Customer Care Center, use our Contact Form, or call us at (617) 969-4300.

Village Volunteers Farmers Market

I’m with The Village Bank because…

The people at The Village Bank understand my business and take a very personal approach to all of my banking needs. We have been doing business with The Village Bank for many years and have never had a bad experience.

Survey Response

From Customer Survey

The Pledge

You are now leaving The Village Bank

Weblinks – By clicking the link to an outside URL, you will enter a web site created, operated and maintained by a private business or organization. The Village Bank provides this link as a service to our website visitors. We are not responsible for the content, views, or privacy policies of this site. We take no responsibility for any products or services offered by this site, nor do we endorse or sponsor the information it contains. Village Bank is not responsible for the accessibility of this link. Email – Email is not secure. Time-sensitive requests or private information, such as account numbers, should not be sent via email.

You will be redirected to

Click the link above to continue or CANCEL