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Security Center

At The Village Bank, we are committed to protecting your privacy. We pride ourselves on maintaining confidential information with the utmost respect and integrity.


The Village Bank is serious about protecting your personal information and providing you the tools and advice needed for you to protect yourself online.

Elder Financial Abuse

Elder Financial Abuse is the financial exploitation of an older person by another person, often in a relationship where there is an expectation of trust.

Electronic Banking

Keeping yourself safe while conducting online banking transactions is crucial to protecting your financial information and assets.


Take a moment to learn about different ways criminals may be after your personal information and how to protect yourself.

How we protect you

The Village Bank leverages a variety of security measures to protect our customers from fraudulent activities, data breaches, and unauthorized access to their accounts.

Identity Theft

Identity theft is when someone uses your personal or financial information without your permission.

Contact Us

To alert us to suspicious activity, report a lost or stolen debit card, or register a card travel notification, please visit our Customer Care Center, use our Contact Form, or call us at (617) 969-4300.

Security Center Revamp

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Weblinks – By clicking the link to an outside URL, you will enter a web site created, operated and maintained by a private business or organization. The Village Bank provides this link as a service to our website visitors. We are not responsible for the content, views, or privacy policies of this site. We take no responsibility for any products or services offered by this site, nor do we endorse or sponsor the information it contains. Village Bank is not responsible for the accessibility of this link. Email – Email is not secure. Time-sensitive requests or private information, such as account numbers, should not be sent via email.

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